YES-We Are Open!

The health and safety of our staff and patients remains our top priority. As our community continues to make sacrifices and take measures to reduce the spread of COVID-19, Family Physical Therapy remains open so that our patients can continue to progress towards their goals. We are committed to your health and wellness during this time.
 
We have remained open with modifications throughout the current pandemic per the American Physical Therapy Association and California Physical Therapy Association’s recommendation. We are following all Center for Disease Control and Prevention guidance to protect our staff, and the patients at our clinics.
 
Dr. Matos, an expert in biologic surety and the management of select agent programs at federal facilities, notes the following:
“Physical therapists are essential in flattening the curve of the COVID-19 pandemic.  They play a key role in keeping people they can help out of the doctor offices and ERs.  This will not only free up the medical teams to treat those impacted by COVID-19, but also limit the exposure of those seeking the care of the physical therapist.

What will be different in the clinic?
 
Maintaining distancing:  As our state moves into the next phase of economic reopening, we will continue to maintain social distancing within our clinic. We ask that only patients, and personnel necessary to the patient’s treatment enter the clinic. We respectfully request that companions and other individuals please wait outside. We ask that you please remain flexible with our scheduling as we are scheduling our providers in a manner that reduces the crowd of the clinic. We will be scheduling seniors and other at-risk individuals at lower-traffic times whenever possible, so we ask that you please remain flexible with our scheduling at this time.
 
To reduce the number of individuals in the clinic, we are now offering telehealth services. Telehealth allows you to check-in with a physical therapist, have exercises prescribed and progressed, and receive expert advice for alternative strategies and environment adaptations. If you are experiencing symptoms that do not permit you to leave your home, or are uncomfortable going out during this time, ask us if telehealth would be right for you!
 
Sanitation: As always, our sanitation standards remain high. That’s why in addition to our regular daily cleaning, as well as twice weekly deep cleaning, we have upped our cleaning schedules. We respectfully ask that all patients wash their hands before and after their treatment. Our team members are working hard to clean all tables, chairs, and equipment after each use.  Gloves are available for patients to use when touching exercise equipment.  For the safety of our staff and our patients, you will notice that our team members are now wearing masks and gloves while working.
 
Health screenings: We have signage posted on the door to remind the public to please not enter the clinic if they are experiencing any signs or symptoms of COVID-19 (see below). We ask that our staff and our patients to please stay home if they are experiencing any symptoms. For your health and safety, there will be no penalties for cancelations of appointments at this time.

Please reschedule your appointment if you have any of the following symptoms:

• Cough
  
• Shortness of breath
• Chills
• Fever
• Sneezing with nasal discharge
  
• Other cold or flu-like symptoms
  
  

Reducing items touched:  In order to reduce the amount of touchpoints, we ask that you verbally “sign in” at the front desk. We have eliminated our self-serve water, and will provide you with a cup of water if you need it. 
 
We thank you for continuing to trust us with your health and wellness during these uncertain times.  As always, please feel free to contact us with any questions, concerns or feedback.
 

Stay informed at the CDC’s website to find more information on the Coronavirus Disease 2019 (COVID-19)